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Security

 

ABOC Security Advisory

This content has been authored for Amalgamated Bank of Chicago customers. It is written for easy comprehension of critical security information we believe you should know and understand. Our goal is to provide up to date security information to help increase your level of cyber protection.

 

DATE(S) ISSUED:
05/05/2020

In the COVID-19 era, fraudsters are taking advantage of consumers through sophisticated attacks based on fear and misinformation. Here is how to recognize common types of emerging schemes and what you can do to protect yourself:

 

Phishing

Phishing is an email attack where malicious actors attempt to obtain sensitive information such as usernames, passwords and financial data. These scams attempt to trick users to click on a link or attachment within an email. Phishers are skilled at making a message appear to come from a trustworthy entity.

What to look for:
What you can do:

Amalgamated Bank of Chicago will never request your personal or financial information for your credit card account. If you receive an email that appears to be from ABOC that requests your password, social security number, or any other sensitive information, contact security@aboc.com or bankcard@aboc.com.

 

Scam Calls, Texts and Emails

One of the easiest ways to fall victim to COVID-19 scams is through a phone call, text or email. Fraudsters are preying on individuals’ fears and infecting the public with robocalls, fraudulent emails and text message spam.

Malicious actors can “spoof” a phone number so that it appears to come from your Bank.

What to look for:
 What you can do:

 

Charity Scams

A number of worthy causes have been launched to help those affected by COVID-19, such as initiatives for health care workers or first responders. Unfortunately, many other “causes” have sprung up that prey on the natural instinct to help, but do not provide any relief to the groups they are supposedly assisting.

What to look for:
What you can do:

The best course of action is to stay informed, exercise caution when opening texts, emails and when answering calls. Please check back to this website often and read the updated content. Please do not hesitate to contact us with any questions or concerns. At ABOC, we are here to help you navigate this difficult time.

Government Agency Alerts

There are several U.S. government agencies that monitor, track and report on cybersecurity events that threaten Americans. These agencies provide analysis with actionable information for response to the threat. The following links will help raise your awareness of the American cyber-threat landscape.

Links:

 

Cyber News

Learn about the latest cyber related topics, trends and insights from authorities in the industry. Current information to keep you “in the know” as a user of technology.

RSS feeds:


 

Improve Your Security

Email Security

Online Security

Amalgamated Bank of Chicago (ABOC) takes secure banking very seriously. Our internet banking uses secure technology to encrypt your personal information such as User IDs, Passwords and account information over the Internet.

We also have visual end user verification on our internet banking websites. Extended Validation (EV) certificates provide you the end user a way to visually verify the security of the ABOC website before entering your online banking password or supplying answers to security questions. The EV will cause the secure browser’s address bar to turn GREEN when an end user accesses an EV secured site. It also identifies the legitimate owner of the website, which in this case is Fiserv, Inc.

Because your online security is important to us at ABOC, we would like to share with you the following tips to protect yourself from online threats.

By working together, we can make your online banking experience convenient, safer and more secure.

And, please remember that Fraud never sleeps. It’s global, organized and tech-savvy. Whether online, by phone, through a dating website or in “You May Have Won a Free Prize” offers in your mailbox, criminals will find you.

 

Tip of the Day

Daily tips to keep you safe during your cyber activity.

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Frequently Asked Questions

How does ABOC protect me online?

Amalgamated Bank of Chicago (ABOC) takes secure banking very seriously. Our internet banking uses secure technology to encrypt your personal information such as User IDs, Passwords and account information over the Internet.

We also have visual end user verification on our internet banking websites. Extended Validation (EV) certificates provide you the end user a way to visually verify the security of the ABOC website before entering your online banking password or supplying answers to security questions. The EV will cause the secure browser’s address bar to turn GREEN when an end user accesses an EV secured site. It also identifies the legitimate owner of the website, which in this case is Fiserv, Inc.

How do I report a suspicious incident?

If you receive any suspicious message from or about Amalgamated Bank of Chicago (ABOC), or if you have a security incident related to ABOC or aboc.com, please follow these steps:

How can I protect myself?