Identity Theft and Fraud: Learn How To Protect Yourself

Identity theft and electronic fraud have become common, everyday crimes. These crimes use many different methods but often have similar characteristics.

Early on consumers received email messages that seem legitimate but asked for updated billing or personal information. These emails were designed to gather private information including: Social Security Numbers, ATM PIN, bank account or credit card numbers. Often a link to a fraudulent website was employed. This practice became known as "phishing".

More recently criminals have added "vishing" to their bag of tricks. With this method consumers are asked to call a phone number. Those who call are asked for personal and financial information. The calls can be demanding and even rude.

Another method used by identity thieves is offering illegitimate opportunities to purchase attractive goods or services at reduced prices or before they are available to the general public. Often these emails are designed to obtain credit card or bank account information while the sender has no intention of delivering the goods or services purchased.

Criminals are also prone to offer you large sums of money or attractive rewards in exchange for "assistance." One common example is a person "needing help" who asks you to share your bank account number in order to "hold" large sums of money until he or she can retrieve it. In exchange, you may be promised a percentage of the deposit. The criminal will use your bank account number for fraudulent activity, but you will never receive your reward.

Amalgamated will never ask for your Social Security Number, ATM PIN, bank account number, User ID or password in an email.

If you receive any suspicious message from or about Amalgamated Bank of Chicago, or if you have a security incident related to Amalgamated Bank of Chicago or, please follow these steps:

  1. Contact us immediately at 866-440-2086. We will forward the details of your event to a security specialist.

Avoid becoming a Victim

The FTC and Privacy Rights Clearinghouse, a nonprofit consumer advocacy group, also advises that you:

You may also find the following links beneficial:

For more information please Contact Us online or find a list of useful phone numbers here and give us a call.

30 North LaSalle Chicago, IL 60602 312-822-300028600 Bella Vista Parkway Warrenville, IL 60555 630-225-4300