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Privacy Policy

Customer Privacy, Web Privacy and Patriot Act Policy

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At Amalgamated Bank of Chicago, we value each and every customer relationship. Customers such as you have entrusted us not only with your finances, but also with certain personal information. Our commitment to protect your financial information will continue under the principles and online guidelines described below.

Customer Privacy Policy

Web Privacy Policy

We will gather data on web site activity, such as how many people have visited the web site, how long they stay on the site and which web pages they visit. When you browse the public sections of our web site, none of your account or personal information is obtained. Visitor data is collected on an aggregate, anonymous basis and no personal information is associated with this data.

The information we collect is used to:

Online Banking

When you bank online with us, we, along with the outside companies we work with to bring these services to you, have access to your information. Information is retained on our system or the system of the appropriate outside company, depending on what is required in order to serve you.

We use state-of-the-art internet technology, supported by the outside companies we work with, to make online banking secure and to protect your personal information. We also require an I.D. and password to access your accounts. In addition, we utilize the ABOC Link Enhanced Security Solution, which adds a layer of protection to your online account by letting you know you're at our real website and letting us know it's really you trying to access your account. If you do not provide this information, we cannot establish an online banking service for you.

You can also help maintain the security of your banking information by not sharing your I.D. or password with anyone, by changing your password regularly, and by remembering to sign off.

Access to Information Collected

By Amalgamated Bank of Chicago Employees. Certain of our employees will be provided with a visitor's information in order to respond to that visitor's needs and provide the visitor with information regarding specific products in which the visitor may have an interest. In both internet and non-internet banking situations, our employees are instructed to use strict standards of care in handling the personal and confidential information of Amalgamated Bank of Chicago customers. Employees who violate our privacy policies will be subject to our normal disciplinary process.

By Third Parties. We do not transmit any personal information collected through our Web site to any third-party marketers. Personal information may be transmitted, however, if there is a specific need to complete a transaction requested by the visitor. We offer the opportunity to our Web site visitors to link to the Web pages of third parties who provide products and services not offered by us. Once the visitor leaves our site, we do not receive any information from the visitor.

Use of Cookies. To provide better service and a more effective Web site, we use "cookies" as part of our interaction with your browser. A "cookie" is a small text file placed on your hard drive by our Web Page Server. A cookie cannot retrieve any other data from your hard drive, pass on computer viruses, or capture your e-mail address. Cookies are commonly used on Web sites and do not harm your system. We use cookies in places where you need to register, such as Internet banking, or where you are able to customize the information you see. Recording a cookie at such points makes your online experience easier and more personalized. We also use cookies to identify what sections of our site our customers visit most so we can continue to provide more information on the topics and subjects of which our customers have demonstrated interest. Finally, we use cookies to enable our ABOC Link Enhanced Security Solution. When you logon for the first time from a new computer, we put a secure cookie on your computer. This cookie contains a randomly generated unique number that identifies your computer. When you logon after that, your web browser sends us this cookie. This lets us know that this is your computer. These cookies do not collect personally identifiable information and we do not combine information collected through cookies with other personal information to determine who you are or your e-mail address. By configuring your preferences and options in your browser, you determine if and how a cookie will be accepted.

California Residents

Categories of Information We Collect. If you bank online with us or request information from our Website, we may collect your:

Categories of Third Parties Whom We Share Information. We share the information we collect only as necessary to serve you or complete a transaction you request, as explained in the "Access to Information Collected" section above.

Effective Date. This policy is effective January 1, 2009

Changes to this Policy. If our information practices change at some time in the future, we will post a notice of the changes on our Website. You may check our Website periodically for notices of changes.

Important Information About Procedures For Opening A New Account

To help the government fight the funding of terrorism and money laundering activities, Federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account.

What this means for you: When you open an account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We may also ask to see your driver's license or other identifying documents.

© Copyright Amalgamated Bank of Chicago. Member FDIC. Equal Housing Lender Equal Housing Lender.
*Investments in Trust accounts are not FDIC-insured and have investment risk and may go down in value.
Email is not a secure means of transmitting information.